All chapters go through cycles. There are up cycles and down cycles. Some of the best chapters in the world have struggled. The key is to recognize when you’re going through a down cycle and learn what to do about it.
It’s clear to Dr. Misner from PALMS reports that all chapters go through phases, and he’s discovered that members can get more from BNI by knowing what to do when in each of these phases.
The Supercharged Phase
These are chapters that are not willing to settle for mediocrity when excellence is an option. These are the biggest, best, most productive chapters to be in. Their leadership teams are committed. Their members are fully engaged in BNI Connect. They’ve done their CEUs.
The Engaged Phase
Chapters in this phase exude high energy and positive attitude. They effectively utilize one-to-ones and the GAINS Exchange. They have full attendance at membership trainings. They operate in a friendly environment with a culture of support. They have more members than average and enforce accountability. They don’t let the structure of BNI get in the way of having fun.
The Status Quo Phase
In this phase, chapters have become somewhat complacent. They’re starting to accept mediocrity. They think things are okay as they are and aren’t motivated to make improvements. They might or might not follow suggestions from their executive directors. They follow most but not necessarily all of BNI’s policies. The members have lost their enthusiasm.
The Stagnant Phase
Chapters in this phase have numerous problems: attitude problems, referral problems, poor attendance. They focus on problems rather than solutions. They tend not to follow the agenda or abide by BNI policies. They frequently view their local executive director as an outsider and not a resource. These chapters follow the path of least resistance and think it’s too much work to follow the program required for growth.
Almost all chapters go through all four phases, but really successful chapters spent most of their time in the Supercharged or Engaged phases, because they recognize signs of slipping and work to make changes.
Don’t reinvent the wheel. The existing process works extremely well for chapters that apply it.
Read more in Dr. Misner’s SuccessNet article, “Addition by Subtraction.”
Share your experiences with moving from the Stagnant Phase or the Status Quo Phase back to the Energized or Supercharged Phase.
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