Episode 217: Can’t Do, or Won’t Do?

Synopsis

If you’re part of the leadership team and a member isn’t participating in some way, approach them and say “How can we help you (give more referrals, bring in visitors, etc.)?” The person will respond with either a “can’t do” or a “won’t do” answer.

“Can’t do” answers come from people who want to participate, but don’t know how. The solution is to educate them.

“Won’t do” answers come from people who don’t want to participate. They want to receive referrals, but not to give them. Give these people the opportunity to step down.

If they want to stay because they’re getting referrals, then insist that they contribute.

How has your BNI chapter handled the “can’t do” and “won’t do” members? How well did it work? Do you have suggestions for other listeners?

Brought to you by Networking Now.

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Episode 216: Building a Cohesive Team

Synopsis

This week Robin Schuckmann, Executive Director of BNI Oregon and SW Washington,  joins Dr. Misner to talk about building a cohesive team—inside and outside your BNI chapter. There are three parts to this.

Identify the Strengths of Your Team

A great tool for this is the book StrengthsFinder 2.0. Another is the Referral Institute program “Room Full of Referrals.” (See Dr. Misner’s recent blog post and video, “Your Behavior Style IS Affecting Your Referrability” for more on this topic.)

Utilize the Strengths of Your Team

People will spend longer doing the things they’re good at, so assign people roles that they have talents for. Who wants a visitor host that’s always late?

Implement Increased Communication

Example: weekly phone check-ins between the president and vice-president/treasurer of a BNI chapter help keep things on track. A quarterly chapter social builds personal relationships. Increased communication shows that you care and helps you get to know chapter members better, increasing your VCP.

Brought to you by Networking Now.

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Episode 214: Why Leadership Team Training?

Synopsis

BNI requires that all its  officers attend leadership team training, which is generally offered one or two  months a year. Members have sometimes suggested that the training not be required for committee members, in order to widen the pool for future candidates.

There are some problems with this idea, however. One is the “leaky bucket” process, mentioned in Episode 19 and Episode 42. If you don’t get your training at the source, the message gets diluted. Knowledge leaks out of the bucket. Teams trained this way are badly prepared.

Would you want the pilot flying your plane not to have completed training? The leadership team members are the pilots of your chapter. Do you want them to be trained, or not?

Brought to you by Networking Now.

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Episode 177: “The Double Triple Effect”

Synopsis

Tom Fleming, Executive Director for West Central Florida, joins Dr. Misner for a second time (the first time was in Episode 168) to talk about how to get an average membership of 39.2 in his forty-chapter region.

It’s called the Double Triple Effect because doubling the number of members can triple the number of referrals. Here’s how to make it work.

  • Start with a vision of what you want.
  • Run the chapter like a business.
  • Have goals and mechanisms.
  • Put systems in writing and follow them.
  • Celebrate successes.

Interested in how to run a 60-member BNI chapter? Leave a comment here, and if enough people are interested, we’ll bring Tom back a third time.

Brought to you by Networking Now.

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Episode 143: “Addition by Subtraction”

Synopsis

Today’s episode is inspired by a letter Dr. Misner got from the vice-president of a struggling BNI chapter who wanted to know how to keep the long-term goal of building the chapter in mind when facing personal attacks from members?

Dr. Misner’s response was to refer this VP back to an article he wrote in SuccessNet in 2006, called “Addition by Subtraction.” The chapter in that story was facing a problem with absenteeism.

In the article, Ivan and Beth Misner take turns explaining that the way to grow healthy rose bushes is to prune them back—and the way to grow a healthy BNI chapter is to get rid of the members who don’t show up or don’t participate. BNI thrives on accountability.

This episode is brought to you by our new sponsor, Ask Ivan Misner.

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