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Synopsis

This week Dr. Misner continues his discussion with Dr. Mark Goulston, author of Just Listen.

The topic for this week is how to take listening from being transactional to being transformational. To do this, you need to get them to uncross their arms—literally and figuratively—by getting them to talk about their passion.

One question you can ask is “Imagine you wake up five years from now and life is perfect. What do you see in your career? What are you doing?” That conversation can transport people into a future that they’ve never thought about. It’s amazing how you will bond with that person.

That’s the kind of question that would be perfect for a one-to-one in BNI.

For some great free resources, including questions to ask in order to delegate more effectively, visit JustListentheBook.com.

Brought to you by Networking Now.

View the entire transcript of this episode