The Official BNI Podcast

Episode 165: “Working by Referral”

Synopsis

This week Brian Buffini joins Dr. Misner to discuss creating a proactive system for referrals. You need a systematic approach to cultivate referrals on a daily basis. The essence of it is:

  • Build relationships
  • Provide value
  • Remind the people in your database that you’re looking for referrals

This requires sorting your database by your most valuable customers and who is most likely to refer you. Then you take a three-step approach to dealing with those people, and set aside time for it every day.

  1. Contact
  2. Care
  3. Community

For more information about Brian Buffini’s trainings, go to the Buffini and Company website. You’ll find live seminars and coaching and mentoring programs. Dr. Misner endorses this system wholeheartedly, and Priscilla is an active client.

Brought to you by Networking Now.

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Episode 156: “A Referral Is a Referral, Right? Wrong.” Part 2

Synopsis

Make sure you listen to Part 1 of this topic.

This week Dr. Misner addresses the next five levels of referrals, starting with number six. Each level is more desirable than the last.

  1. Your referral source makes a personal phone call on your behalf.
  2. Your referral source arranges a meeting between you and the prospect.
  3. Your referral source introduces you to the prospect in person.
  4. Your referral source assesses the need and interest of the prospect.
  5. A closed deal: your referral source makes the sale for you.

Your best source of referrals is your power partner, because that person comes into contact with prospective clients and customers all the time.

Brought to you by Ask Ivan Misner.

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Episode 155: “A Referral Is a Referral, Right? Wrong.” Part 1

Synopsis

All referrals are not created equal. They very in quality depending on how much effort your referral source has invested in preparing them. This week we’ll talk about the first  5 levels, starting with the lowest levels first.

  1. Name and contact info only.
  2. Source gives prospect your literature and company information.
  3. Prospect is expecting your call.
  4. Source has given prospect a testimonial or letter of recommendation.
  5. Source writes a letter (or e-mail) of introduction and promotion.

Brought to you by Networking Now.

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Episode 148: “Relationships Are Irrelevant. Really?”

Synopsis

Dr. Misner posted his story about premature solicitation on some of his favorite social networks. Most people expressed their horror and sympathy, but one person actually wrote,

“I don’t happen to believe that you need a relationship with the person you are asking first. What you must have is a compelling story or product or service that would genuinely benefit the referral. The fact that you had not cultivated a relationship with the person has become irrelevant, because more importantly, you’d been in a position to help your contact benefit from the introduction. If it’s of genuine benefit to the person being referred, I don’t see the problem. It’s about the benefit of what’s being referred rather than the relationship with the person that’s asking for the referral. Who am I to deny my contacts something good?”

Everybody thinks they have a good product. How do you know whether you’re denying your contacts something good if you don’t know anything about this person or their product?

Some people don’t get it even when you explain it to them.

Brought to you by Ask Ivan Misner.

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Episode 145: “What’s Important When You Refer People?”

Synopsis

Dr. Misner just finished surveying 12,000 business people from every populated continent. He asked which of these four things was most important when making a referral:

  1. Knowing a person’s character
  2. Knowing a person’s level of competency
  3. Using the person’s product or service myself
  4. Knowing a person’s success

Not surprisingly, knowing a person’s character number one. What did surprise Dr. Misner was that neither using a person’s product or service yourself nor knowing a person’s level of success mattered very much.

survey results graph

This means that many of your referrals will come from people who have not actually used your products or services—if they have reason to believe in your character and competency.

Brought to you by Networking Now.

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